What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, reviews, and personal profile.
How Do We Collect Information?
When you subscribe to our newsletters through the website, as part of the process we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated below only. All information is stored on AES-264 SSL encrypted servers in compliance with GDPR guidelines.
When you conduct a transaction on our website, as part of the process we collect personal information you give us such as your name, address, email adress, and debit/credit card information. Conducting a transaction does not opt you in for further marketing communications, and your personal information will be used for the specific reasons stated below only. All information is stored on AES-264 SSL encypted servers in compliance with GDPR guidelines.
When you sign up to our Member Portal through the website as an agent or business, as part of the process we collect personal information you give us such as your name, address, and email address, and debit/credit card information. Signing up to our Member Portal automatically opts you in to further marketing communications, and your personal information will be used for the specific reasons stated below only. All information is stored on AES-264 SSL encypted servers in compliance with GDPR guidelines.
Why Do We Collect Your Information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate our Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How Do We Store, Use, Share, and Disclose Your Personal Information?
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall with AES-264 encrypted security, in full compliance with GDPR guidelines.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
All of your personal information held on our systems are simply in order to conduct business efficiently. The use of reference numbers on all work means any use of third-party suppliers do not, and will never include the transfer of any of your personal information. We do not and will never sell our customer or site visitor's information to any third-parties. All information stored by Level 360 is done so in full compliance with GDPR guidelines, as well as ensuring our supply chain is GDPR compliant throughout.
How Do We Communicate With You?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail. For private individuals, we do not communicate via marketing materials. We only communicate via marketing materials in the instance you sign up for a member's account through our website, or if you are a business client.
Questions And Your Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us.
How Can You Withdraw Your Consent?
You have the option to opt-out of marketing communications via the link provided in your email, as well as the right to be forgotten. If you would like to enforce the right to be forgotten please contact us.